affordable removalists perth

Faq

Mike Murphy Furniture Removals

1 BOOKING YOUR MOVE

A. Move estimates/quotes are free and the customer is under no obligation – you need to confirm either orally or by email that you accept the terms and are you booking in. If you are rescheduling a booking there is NO cancellation fee incurred to you. However there is a 24 hour cancellation fee for bookings – this fee is equivalent to one hour of the quote you were given i.e. $130 per hr plus GST of $13.00 total = $143.00.
A. Bookings could be made months in advance up to one day prior to the removal date but we prefer you to book your move date 2 to 3 weeks in advance. Sometimes we are available at short notice on the day – so don’t be afraid to call us on the day if your urgent situation requires.
A. As soon as you realize there may be a problem with your moving date, you need to contact Mike Murphy Furniture Removals for a new removals date – 24 hours notice is always preferred as obviously someone else could be booked into that time slot.
No problems we have a minimum charge of 3 hours including travel time.

2 PACKING & PREPARING TO MOVE

A. Yes we do. We do pack and unpack and we will put items where you specifically want them.
A. Most trucks are 30 & 45 cubic meters.
A. As soon as you realize there may be a problem with your moving date, you need to contact Mike Murphy Furniture Removals for a new removals date – 24 hours notice is always preferred as obviously someone else could be booked into that time slot.
A. We do not transport pets. Ideally, pets travel best in your own car – best to use professional pet carriers.
A. Experts generally agree that you should discuss the move openly and frequently and what it means to them. Keep to your normal routines as much as possible. Keep familiar items (toys, books, blankets) available. If possible, visit the new community with your children before the move to acquaint them with the new surroundings. Above all, listen to what your children have to say, and keep communications open and honest.
Payment can be made by cash or credit card on the day we do not invoice post removal. Please note the following surcharges apply to credit card transactions: Visa Card 1.19 %, Master Card 1.32% and American Express Card 2.75 %.
Yes we do. All of our vehicles carry the appropriate tools to dismantle and reassemble items, which is incorporated in to the hourly rate.